PR Newswire | 04 Nov, 2014
NEW DELHI: Avanta Business Centre, the leader in serviced office providers, announced customer feedback insights taken from its clients at Statesman House Business Centre.
As a fast-growing organisation, Avanta has always ensured that it provides best customer services at its business centres in New Delhi and Gurgaon. Avanta has conducted surveys in the past with very high score and this time around, it was successful in generating a record score for its meeting room facilities at Statesman House, Connaught Place and Southern Park, Saket.
For the past 6 years, Avanta India has been catering to a vast clientele, including multinational corporations, SMEs, and sole entrepreneurs. In its recent feedback survey, Avanta's clients showed full confidence and satisfaction in its services and meeting room solutions.
"Our business centre at Statesman House enjoys over 80% occupancy rate and is well known for serviced office solutions in Central Delhi. We adhere to a strict code of conduct and believe in enhancing our services continuously. In order to do that, we couldn't find a better feedback mechanism than asking our clients directly, so we decided to conduct a customer satisfaction survey," said Pankaj Changra, Regional Operations Manager.
In the survey, Avanta questioned its clients about their meeting room experience from the moment they availed the facility tour, covering each aspect related to services, ease of setting up AV equipment, housekeeping, invoicing and so on. Here are some key findings of the research:
According to the survey, 12 out of 13 clients said that they're impressed with the responsiveness, competitiveness and courtesy of the reception staff who managed everything during the event.
Avanta's esteemed clients - Gammon Infrastructure, Rays Power Expert, and Aditya Birla rated services like lighting, air-conditioning, furniture, Internet, and printing facilities to be excellent.
Other prestigious clients like Bank of Baroda, Embassy of Russia, and Vision Placement Services rated cleanliness and their overall experience at Avanta to be very good.
In addition to this, 12 out of 13 clients said that they're happy organising meetings at Avanta and would like to come back again for future events.
The Regional Operations Manager further added that, "The customer satisfaction survey helped us seek great inputs for our continued services excellence and future improvements. Our team is delighted to get accolades for their excellent services, responsiveness, and competitiveness. Our staff members are looking forward to provide high-end meeting room services to our customers."
Avanta India is proud collecting its customers' feedback that enables them to provide best facilities and services at their business centres in New Delhi and Gurgaon. For meeting room bookings and tour of the centre facilities, please call +91-11-30446402. You can even drop an email at info@avanta.co.in.
About Avanta Business Centre
Avanta is one of the largest international serviced offices providers in India, offering ready-to-use workspaces in India and UK. Each business centre at Avanta is equipped with professional meeting and training rooms, suitable for organising business conferences, seminars, and corporate get-togethers. The meeting rooms at the centres boast of latest audio-visual equipment, including video conferencing, projectors, conference phones, and much more.
For more information about the meeting rooms and to take a centre tour please visit - http://www.avanta.co.in/offices/meeting-room-overview.
Media Contact: Rajesh Kumar, rajesh.kumar@avanta.co.in, +91-11-3044-6400, Avanta Business Centre Pvt. Ltd.
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