SAINT-CLOUD, France: Dassault Falcon's Regional Maintenance & Operations Seminar (M&O) series will continue again in 2011, with a total of 13 seminars to be held in eight countries around the globe. The M&O Seminar series gives Falcon operators an opportunity to communicate face-to-face with Dassault's specialists and engineering teams on a variety of topics.

"The goal of our M&O Seminar series is to provide a forum for the exchange of information," said Jacques Chauvet, Senior Vice President of Worldwide Customer Service. "Operators not only get to hear from Dassault specialists, but we are equally as receptive to their feedback. Each year we work closely with our Operator Advisory Board (OAB) to find ways to make the M&O meetings more productive and valuable. That effort has been well received by our Falcon family as reflected in 2010's attendance figures which were up 20% over 2009."

Falcon Regional M&O Seminars focus both on operational and technical issues and are designed to help aircraft operators improve the efficiency, reliability and safety of their operations. Topics range from the latest customer service and engineering support initiatives to enhancements in troubleshooting and product reliability. The one-day sessions include interaction with model and support specialists as well as Authorized Service Centers, vendors and partners. Certificates of attendance can also be issued to participants to serve as credit for recurrent maintenance training.

"Since we launched the regional seminar format three years ago, it has become very popular among our operators not only because of the content, but because our team travels to meet with our customers, limiting their time spent away from their office. That allows more customers to attend and leads to a more successful experience," said Frank Youngkin, Senior Vice President of Customer Service. "And, as the series continues to evolve and grow, we will work closely with our Operator Advisory Board (OAB) to find ways to make the M&O meetings even more productive and valuable into the future."

2011 Regional M&O Series Locations and Dates:

    
    Rome, Italy - March 16
    Phoenix, AZ - March 22
    Seattle, WA - March 24
    Dallas, TX - April 5
    Geneva, Switzerland - April 6
    Toluca, Mexico - April 7
    Beijing, China - April 18
    Atlanta, GA - April 19
    Mahwah, NJ - April 21
    Chicago, IL - May 3
    Mumbai, India - May 4
    Toronto, Canada - May 5
    Sao Paulo, Brazil - August 11

About Dassault Falcon

Dassault Falcon is responsible for selling and supporting Falcon business jets throughout the world. It is part of Dassault Aviation, a leading aerospace company with a presence in over 70 countries across five continents. Dassault Aviation produces the Rafale fighter jet as well as the complete line of Falcon business jets. The company has assembly and production plants in both France and the United States and service facilities on multiple continents. It employs a total workforce of over 12,000. Since the rollout of the first Falcon 20 in 1963, 2,000 Falcon jets have been delivered to 67 countries worldwide. The family of Falcon jets currently in production includes the tri-jets-the Falcon 900DX, 900LX, and the 7X-as well as the twin-engine 2000LX.