CAMPBELL, Calif.: Rainmaker Systems, Inc., a leading global provider of ecommerce solutions and telesales services that drive more revenue for clients and their channel partners, today announced it has signed a two-year agreement for telesales services with a new client, a leading provider of interactive whiteboards and other interactive solutions and learning software for classrooms and offices worldwide.
Under the program, Rainmaker will provide telesales services to support the client in driving increased sales of its education products throughout Europe, the Middle East, and Africa (EMEA).
Rainmaker supports the client for global outbound telesales and inbound response management including distribution of sales opportunities to numerous countries in multiple languages and qualification of opportunities by Rainmaker's global Telemarketing team. Rainmaker manages inbound responses through multiple contact channels including web, email, chat, web call back or 800#. All customers and prospects are categorized, qualified and distributed to sales teams.
Rainmaker's CEO Michael Silton commented, "We are delighted this client has chosen to engage us with this two-year telesales program, which reflects our global execution capabilities and proven track record of success in helping clients optimize their revenue."
About Rainmaker
Rainmaker Systems, Inc. is a leading global provider of ecommerce solutions and telesales services that drive more revenue for clients and their channel partners. Rainmaker provides subscription and service contract renewals, robust ecommerce solutions, lead development, training sales, and call center services. Rainmaker provides these services on a consistent, global basis supporting multiple currencies and language capabilities. For more information, visit www.rmkr.com or call 800-631-1545.
NOTE: Rainmaker Systems, the Rainmaker logo, and Sunset Direct are registered with the U.S. Patent and Trademark Office. All other service marks or trademarks are the property of their respective owners.
This press release contains forward-looking statements regarding future events. These forward-looking statements are based on information available to Rainmaker as of this date and we assume no obligation to update any such forward-looking statements. These statements are not guarantees of future performance, and actual results could differ materially from current expectations. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are our client concentration, as we depend on a small number of clients for a significant percentage of our revenue, the possibility of the discontinuation and/or realignment of some client relationships, general market conditions, the current difficult macro-economic environment and its impact on our business, as our clients are reducing their overall marketing spending and our clients' customers are reducing their purchase of services contracts, the high degree of uncertainty and our limited visibility due to economic conditions, our ability to execute our business strategy, our ability to integrate acquisitions without disruption to our business, the effectiveness of our sales team and approach, our ability to target, analyze and forecast the revenue to be derived from a client and the costs associated with providing services to that client, the date during the course of a calendar year that a new client is acquired, the length of the integration cycle for new clients and the timing of revenues and costs associated therewith, our ability to expand our channel hosted contract solution and drive adoption of this solution by resellers, potential competition in the marketplace, the ability to retain and attract employees, market acceptance of our service programs and pricing options, our ability to maintain our existing technology platform and to deploy new technology, our ability to sign new clients and control expenses, and the financial condition of our clients' businesses, and other factors detailed in the Company's filings with the Securities and Exchange Commission, including our filings on Forms 10-K and 10-Q.
SOURCE Rainmaker Systems, Inc.
