AMSTERDAM: World's 3rd
largest call recording provider CyberTech International, has today announced the opening of a new
facility in Mumbai to meet the growing demand for localised support in the rapidly expanding Indian market.
The new office in Mumbai will provide sales,
pre-sales and ongoing technical support to CyberTech users that deliver a
wide range of financial, outsourcing and contact centre services to both
local and international clients, the company said in a press release.
"This is CyberTech's 11th office and confirms
its commitment to serving the Asian Pacific marketplace, complementing the
services provided by existing operations in Japan, Hong Kong and Singapore," the company said adding that the new Mumbai office provides a huge opportunity for
CyberTech to expand its presence in the rapidly growing Asian market,"
commented Phil Riseley, Managing Director for Cybertech Asia Pacific Ltd.
"With a range of new and highly scalable call recording systems and a
commitment to delivering the highest level of localised services and support,
we are uniquely positioned to serve customers operating in the growing
financial, public safety and call centre sectors. Over the coming months, we
will be announcing new customer contracts in India as part of our global
strategy for growth," the company said.
About CyberTech International
Founded in 1985, CyberTech International is the longest
established and one of the largest global providers of call recording
solutions. CyberTech is also currently the fastest growing and uses the
latest, innovative recording technologies to provide the most secure, open
and future-proof solutions that enable organisations to improve performance,
optimise service, mitigate risk and maintain compliance at a lower cost. With
a commitment to customer satisfaction, CyberTech develops flexible, cost
effective solutions that deliver enhanced quality assurance and liability
protection whilst supporting existing business processes. They also help
organisations to protect existing technology investments and enhance the
quality of every customer contact without requiring proprietary hardware,
complex integrations or expensive software upgrades. For more information,
visit http://www.cybertech-int.com.