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delta.airlines.THMB.jpg Delta expanding first class on domestic flights

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PR Newswire | 11 Jun, 2010

ATLANTA: Delta Air Lines (NYSE: DAL) today announced a major enhancement of its domestic schedule, with plans to make First Class service available on all domestic flights longer than 750 miles, or about two and one-half hours of flight time, beginning this fall.

The enhancement means Delta customers can enjoy the benefits of First Class service on more domestic flights, and SkyMiles members will have more opportunities for upgrades to First Class seating. With its June schedule, Delta already leads the industry in availability of first-class seating, with 11 percent of the carrier's domestic seats in First or Business class.

When the upgrade is complete, 50 routes that currently feature Delta Connection flights with only one class of service will be upgraded to two-cabin aircraft with First and Economy Class service. Some of the routes scheduled for enhanced service include flights between Atlanta and Albany, N.Y.; Boston and Memphis, Tenn.; Detroit and San Antonio; and Cincinnati and Dallas/Fort Worth. A complete listing of routes being upgraded is available online at: http://news.delta.com/index.php?s=18&item=133.

Service may be operated by Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America and SkyWest.

"This enhanced service reflects the investment Delta is making in improving the customer experience on the ground and in the air across both our domestic and international network," said Glen Hauenstein, Delta's executive vice president – Network Planning and Revenue Management. "Business customers who appreciate the option of traveling in a First Class cabin and frequent fliers who appreciate the opportunity to upgrade will particularly benefit from the significant expansion of two-class service on longer Delta Connection flights."

Delta's domestic route upgrades are part of the airline's ongoing $1 billion investment in products and services across its network, including the retrofit of Delta Connection 70-seat Bombardier CRJ700 aircraft. By fall, Delta's fleet will include 219 regional aircraft with two-class service flying on 272 domestic routes.

Delta Connection aircraft featuring First Class cabins include Embraer 170, Embraer 175, Bombardier CRJ700 and Bombardier CRJ900 models. The aircraft feature between nine and 12 seats in First Class and between 56 and 64 seats in Economy.

First Class service onboard flights operated with these aircraft is consistent with the amenities offered on Delta mainline flights. Meals, china and linen service, pre-departure beverages, and complimentary cocktails, beer and wine are offered on all Delta Connection flights featuring a First Class cabin.

Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 368 destinations in 66 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 45 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

 
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