D.C. Pathak | 05 Apr, 2024
The security of a democratic state includes the security of its
citizens and today both are contingent on the wider security of the
world at large. Similarly, at the level of an organisation its
well-being is linked to the security situation within the country.
In
the prevailing unsafe environment 'enterprise security' could no more
be relegated to a set of hired 'guards' and security 'supervisors' since
it has become a 'mainstream' function taking care of the organisation
as a whole, including its members.
Rise of terrorism as an
instrument of 'proxy war', targeting of economic lifelines of the
country by the enemy and the advent of natural or man-made disasters on
the national security agenda have all impacted on the security and
safety of organisations -- big or small -- and put a new focus on the
security management of corporate entities.
Terrorism basically is
'resort to covert violence for a perceived political cause' and since a
'cause' was driven by 'motivation' it was no surprise that faith-based
driving force rooted in 'radicalisation' in the Islamic world with its
advocacy of 'Jihad', had become the new terror threat globally.
Arising
out of certain geopolitical developments traceable to 9/11 and the
resultant 'war on terror' launched by the US, this danger faced nations
across the world.
India and its strategic establishments were
particularly affected because of cross-border terrorism instigated by
Pakistan against the country.
In the post-Cold war era of 'proxy
wars' there is also the added threat of enemy taking recourse to
economically damaging the opponent in order to weaken the latter.
The
need for economic security has in the process, added to the
'mainstreaming' of security function. Also,the importance of proactive
measures required by organisations and individuals to deal with
disasters, has further sharpened the role of the security set-up of the
enterprise.
A deeper understanding of security of a business
enterprise today calls for a conscious adoption of many practices that
added upto the mainstreaming of security function.
First, it
should be understood that security is basically protection of the three
assets of the organisation -- physical assets, manpower and protected
information, against covert attacks of the enemy.
It clearly runs
through the length and breadth of the enterprise correspondingly
requiring 'physical', 'personnel' and 'information' security to prevent
'sabotage', 'subversion' and 'espionage' respectively. This makes
security a mainstream function by the very nature of its mandate. In
sensitive establishments of strategic importance personnel security is
of overriding importance.
Apart from 'antecedent checks' at the
time of recruitment, there has to be an internal 'vigilance' set up in
place integrated with the 'security' function to detect signs of
'vulnerability' in an employee -- a member given to addiction, living
beyond means or developing an unnatural and intimate friendship with an
outsider of opposite gender, may have to be taken note of for reasons of
security.
As regards security of information, it has to be
protected first through 'classification' by way of giving the
information a marking like 'restricted', 'confidential' or 'secret' and
then determining the 'need to know' ambit within the organisation. Since
most information is now on internet, a cyber security administrator
under the IT Act is to be appointed and the security head would be a key
functionary working with the latter. All of this makes security a very
special function.
Security is an integral or complete looking
concept requiring all its dimensions -- physical, personnel and
information -- security related -- to be perfected. Further, security
being a protection against the hidden attack of the unseen adversary, it
is clearly anchored on information about the likely sources of threat
that would have to be collated and analysed.
Most business
corporates therefore had a central set-up for studying the market,
evaluating the competitors and pooling together all reliable information
relating to the three kinds of risks already mentioned. It produces
what is called 'Business Intelligence' incorporating the 'risk
assessment' for the enterprise. This means that the set-up has to be
headed by a competent leader who had the skills of assessing what lay
ahead in terms of both 'opportunity' as well as the potential 'risks'.
This functionary has to be swift in handling information, capable of
making assessments and confident about extending the outreach all the
time.
Personal security of the leadership of an enterprise that
made a substantial contribution to national economy is an important
responsibility of this set-up in view of the recognised concept that a
country's economic power strengthened its national security as well.
The
second most important aspect of security is that it has to work on the
authority of the top man of the enterprise. The chief of security has a
matching knowledge of how various wings of the organisation were
working. He should have the locus standi to take note of any flagrant
violation of security even by a senior member of the organisation and
for that reason alone should have a direct line of communication with
the head of the enterprise.
In fact, it is said that the top man
should also consider himself as the head of security. Further, since
security embraces all resources and members of the organisation it needs
to be incorporated at the level of policy and should be one of the
determinants of organisational ethics and in fact of the system of
management of the enterprise itself. Also, since security does not come
cheap it requires planned funding.
On his part the security chief
should have the ability to realise that 'cost effective' security was
the best security even when the organisation was liberal with funding.
If two persons can do a job where three were deployed earlier or when
the number of steps for completing an operation could be reduced from
four to three, this makes the functioning more efficient and cuts
delays.
Finally, the ultimate mainstreaming of security is
reflected in the dictum -- now well established -- that the security of
an organisation required contribution of all members, high or low in the
hierarchy. It flows from the thought that if the enterprise ensured
every member's security then the latter also owed it to oneself to do
whatever was possible to strengthen the security of the organisation.
The
importance of the security set-up being able to run 'awareness'
programmes for the organisation as a whole suggests itself. This is best
done through periodical informal 'briefings' that would also help to
facilitate flow of information relevant to security from members to the
security chief.
The security set-up has to be manned by people who
were information savvy and professionally up-skilled. Such people can
distinguish essentials from non-essentials in the context of security,
know that 'you have to reach information -- information will not reach
you', have curiosity which creates the 'spirit of inquiry', show an
interest in human nature and behaviour and have an analytical mind.
The
era of 'proxy wars' and the advent of cyber warfare have compelled the
world to take note of the convergence of economic security, externally
instigated attacks on systems on which the governance of the country
rested and resort to 'misinformation' and 'deepfakes' even to influence
the outcome of elections in a targeted country.
Artificial
Intelligence is getting into security domain -- both in analysing the
threats and finding solutions for dealing with them. Today, people
handling enterprise security have to be familiar with various dimensions
of knowledge economy and intricacies of misuse of cyber space by the
adversary.
Security has become a demanding function linked to the
mainstream of the organisation that was sought to be protected and
dependent on people, who had special skills deserving of a higher level
of recognition and compensation than what ever was existing earlier.
(The writer is a former Director of the Intelligence Bureau. Views are personal)